Introduction
At Earth Supplements, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, earth-fs.co.uk.
1. Information We Collect
- Personal Information: We collect information that you voluntarily provide, such as your name, email address, shipping address, and payment details when you make a purchase or sign up for our newsletter.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and operating system to improve our website’s functionality and user experience.
2. How We Use Your Information
- Order Processing: To process and fulfill your orders, including sending order confirmations and shipping updates.
- Customer Service: To respond to your inquiries and provide customer support.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other information that may interest you. You can opt-out at any time.
- Improvement of Services: To analyze website usage and improve our services and user experience.
3. How We Protect Your Information
- Security Measures: We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
- Third-Party Services: We only share your personal information with third-party service providers who assist us in operating our website and conducting our business, and who agree to keep your information confidential.
4. Cookies
- Usage: We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site’s systems to recognize your browser and capture certain information.
- Control: You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5. Your Rights
- Access and Correction: You have the right to access and correct any personal information we hold about you.
- Data Portability and Erasure: You can request a copy of your data or ask us to delete your personal information from our systems.
- Withdraw Consent: You can withdraw your consent for us to process your personal information at any time.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date."
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@earth-fs.co.uk
This Privacy Policy is effective as of 2025-01-22.
